Technical Support

For orders & technical support call: 0330 333 3311

For orders & technical support call: 0330 333 3311
Or email: [email protected]
Or for a quick fix:

No / Low Carbonation in Drinks

  • Check CO2 and pressure in CO2 tank
  • Pour 8 Pints of soda through gun to remove air lock
  • Clean dispenser nozzle
  • Check carbonation of another fizzy product (e.g beer) in the same glass, it could be the glass
  • Check cool is turned on and has an ice bank

Drinks not pouring

  • Check for empty boxes
  • Check that box connectors are tight
  • Check CO2 in gas cylinder
  • Check gas cylinder is turned on & showing pressure
  • Check water is turned on
  • Check plug for cooler is turned on
  • Check the fuse in the cooler plug

No carbonated water dispensing

  • Check plug in cooler turned on
  • Check water turned on and flowing
  • Reset the carbonator by switching it off, 10 secs, back on. Then hold the soda button on the gun for 15 secs

Drinks are weak

  • Check for empty / almost empty boxes
  • Check box connectors tight
  • Is the CO2 turned on and showing pressure
  • Pour 2 pints of product through to remove air lock